Privacy

Bouncing8 Privacy Policy

Your privacy matters to us. This page explains exactly what personal data bouncing8 collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

Last updated: 1 January 2025

How Bouncing8 Handles Your Data

Six things every bouncing8 player should know about how their personal information is managed on our platform.

We Never Sell Your Data

Bouncing8 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the bouncing8 platform.

256-Bit SSL Encryption

All data transmitted between your device and the bouncing8 platform is protected by 256-bit SSL encryption — the same standard used by major banks. Your payment details, login credentials, and personal information are encrypted at every step.

You Control Your Data

Bouncing8 gives you full rights over your personal data. You can request to view, correct, or delete your data at any time by contacting our support team. We respond to all data requests within 30 days of receipt.

Minimal Data Collection

Bouncing8 only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data for the sake of it, and we do not retain data longer than required.

Secure Data Storage

All bouncing8 player data is stored on secure, access-controlled servers. Access to personal data within the bouncing8 organisation is restricted to staff who genuinely need it to perform their role. All internal access is logged and audited.

Breach Notification

In the unlikely event of a data breach that affects your personal information, bouncing8 will notify you promptly and take immediate steps to contain the breach and protect your account. We take data security incidents seriously and act fast.

1. Who We Are

Bouncing8 is an online gaming and casino platform operated for players in Bangladesh. When this Privacy Policy refers to "bouncing8", "we", "us", or "our", it means the bouncing8 platform and the team responsible for operating it. This policy applies to all users of the bouncing8 website, mobile app, and any related services.

Bouncing8 acts as the data controller for all personal information collected through the platform. This means bouncing8 is responsible for deciding how and why your personal data is processed. If you have any questions about how bouncing8 handles your data, you can contact us directly at [email protected].

Scope: This Privacy Policy applies to all personal data collected by bouncing8 through the website at bouncing8.com, the bouncing8 mobile app, and any communications between you and the bouncing8 support team.

2. Data We Collect

Bouncing8 collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you use bouncing8. Here is a breakdown of what we collect and why.

2.1 Information You Provide

Data Type Examples When Collected
Identity data Full name, date of birth, national ID number Registration and verification
Contact data Email address, phone number Registration
Financial data bKash/Nagad/Rocket account number, transaction history Deposits and withdrawals
Verification data Photo ID, proof of address, selfie KYC verification process
Support data Messages, complaints, chat transcripts When you contact bouncing8 support

2.2 Information Collected Automatically

When you use the bouncing8 platform, certain technical data is collected automatically. This includes your IP address, device type, browser version, operating system, pages visited on bouncing8, time spent on each page, and the actions you take during your session. This data helps bouncing8 maintain platform security, detect fraud, and improve the overall user experience.

  • IP address and approximate geographic location
  • Device identifiers and browser fingerprint
  • Session duration and navigation patterns on bouncing8
  • Game history and betting activity
  • Login timestamps and frequency

Note: Bouncing8 does not collect your full payment card details directly. Payment transactions are processed through secure third-party payment gateways, and bouncing8 only receives a transaction reference and confirmation status.

3. How We Use Your Data

Bouncing8 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Below are the main ways bouncing8 uses your personal information.

  • Account management: To create, maintain, and secure your bouncing8 account, including processing your registration and verifying your identity.
  • Transaction processing: To process deposits, withdrawals, and bonus payments on your bouncing8 account accurately and securely.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the bouncing8 platform.
  • Customer support: To respond to your queries, complaints, and support requests in a timely and effective manner.
  • Legal compliance: To comply with applicable laws and regulations, including age verification and anti-money laundering requirements.
  • Platform improvement: To analyse usage patterns on bouncing8 and improve the platform's features, performance, and game offerings.
  • Responsible gaming: To monitor gaming behaviour and identify players who may need support through bouncing8's responsible gaming tools.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from bouncing8.

Marketing: Bouncing8 will only send you promotional emails or messages if you have explicitly opted in to receive them. You can opt out of marketing communications at any time by clicking the unsubscribe link in any bouncing8 marketing email or by contacting our support team.

4. Legal Basis for Processing

Bouncing8 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:

  • Contract performance: Processing is necessary to fulfil our obligations to you under the bouncing8 Terms and Conditions — for example, processing your deposits and withdrawals.
  • Legal obligation: Processing is required to comply with applicable laws — for example, age verification and anti-money laundering checks.
  • Legitimate interests: Processing is necessary for bouncing8's legitimate business interests — for example, fraud detection and platform security — provided those interests are not overridden by your rights.
  • Consent: Where bouncing8 relies on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time.

5. Data Sharing

Bouncing8 does not sell your personal data to third parties. However, in order to operate the platform effectively and comply with legal requirements, bouncing8 may share your data with the following categories of third parties:

5.1 Service Providers

Bouncing8 works with trusted third-party service providers who assist in operating the platform. These include payment processors (such as bKash, Nagad, and Rocket), identity verification providers, cloud hosting services, and customer support software providers. All service providers are contractually required to handle your data securely and only for the purposes specified by bouncing8.

5.2 Legal and Regulatory Authorities

Bouncing8 may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where required by law or in response to a valid legal request. Bouncing8 will only disclose the minimum amount of data necessary to comply with such requests.

5.3 Business Transfers

In the event that bouncing8 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. Bouncing8 will notify you of any such transfer and ensure that your data continues to be protected under terms consistent with this Privacy Policy.

Your assurance: Bouncing8 never shares your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Full stop.

6. Cookies and Tracking

Bouncing8 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit bouncing8.

6.1 Types of Cookies Used

  • Essential cookies: Required for the bouncing8 platform to function. These cannot be disabled as they are necessary for core features like login sessions and security.
  • Analytics cookies: Help bouncing8 understand how players navigate the platform so we can improve the experience. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences on bouncing8, such as your preferred language or display options.
  • Security cookies: Used by bouncing8 to detect and prevent fraudulent activity and protect your account.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies may affect the functionality of the bouncing8 platform and prevent you from accessing certain features, including your account.

7. Data Retention

Bouncing8 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

Data Category Retention Period Reason
Account and identity data 5 years after account closure Legal and regulatory compliance
Transaction records 7 years Financial record-keeping requirements
Support communications 3 years Dispute resolution and quality assurance
Technical and session logs 12 months Security monitoring and fraud detection
Marketing preferences Until you opt out or close your account Consent management

Once the applicable retention period has expired, bouncing8 will securely delete or anonymise your personal data so that it can no longer be linked back to you.

8. Your Rights

As a bouncing8 player, you have a number of rights over your personal data. Bouncing8 is committed to honouring these rights promptly and without unnecessary barriers. Here is a summary of what you are entitled to:

Right to Access Request a copy of all personal data bouncing8 holds about you.
Right to Rectification Ask bouncing8 to correct any inaccurate or incomplete data.
Right to Erasure Request deletion of your data where there is no legal reason to keep it.
Right to Restriction Ask bouncing8 to limit how your data is used in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to bouncing8 processing your data for marketing or profiling.

To exercise any of these rights, contact the bouncing8 support team at [email protected]. We will respond to all data rights requests within 30 days. In some cases, bouncing8 may need to verify your identity before processing a request to protect against unauthorised access to another person's data.

No fees: Bouncing8 does not charge any fee for handling data rights requests. If a request is clearly unfounded or excessive, bouncing8 reserves the right to charge a reasonable administrative fee or decline the request, and will explain the reason for doing so.

9. Children's Privacy

The bouncing8 platform is strictly for adults aged 18 and over. Bouncing8 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on bouncing8 or provided us with personal data, please contact us immediately at [email protected]. We will take prompt action to close the account and delete any associated data.

Bouncing8 uses age verification checks during the registration process to prevent underage access. If a player is found to be under 18 at any point, their account will be closed immediately in accordance with our Terms and Conditions.

10. Security Measures

Bouncing8 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data in transit between your device and bouncing8 servers.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Multi-factor authentication options for bouncing8 player accounts.
  • Regular security audits and penetration testing of the bouncing8 platform.
  • Strict internal access controls — only authorised bouncing8 staff can access personal data, and all access is logged.
  • Automated fraud detection and anomaly monitoring running continuously across all accounts.

While bouncing8 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your bouncing8 account and never share your login details with anyone.

11. Changes to This Policy

Bouncing8 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how bouncing8 uses your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of bouncing8 after any update to this policy constitutes your acceptance of the revised version.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how bouncing8 handles your personal data, please get in touch with our team. We are here to help and will respond as quickly as possible.

Response time: Bouncing8 aims to respond to all privacy-related enquiries within 48 hours. For formal data rights requests, we will respond within 30 days as required.

Play on Bouncing8 With Full Confidence

Your privacy is protected every step of the way. Join thousands of players who trust bouncing8 for fast payouts, fair games, and secure data handling.

18+ only. Please gamble responsibly. Responsible Gaming